Privacy policy

This policy explains what personal information JKL Info Solutions ("we", "us") collects through this website, how we use it and the choices you have. It applies to jklinfosolutions.com and to enquiries you send us through it.

Information we collect

• Information you give us: when you submit a contact, quote or consultation form, we receive your name, email address, phone number, company name (if provided), the service you are interested in and your message. These are stored securely in our website database and sent to our team by email.
• Communications: if you call, email or message us on WhatsApp, we receive the details you share in that conversation.
• Technical information: our server records standard log data such as IP address, browser type and pages requested, used for security, spam prevention and to keep the site running.
• Analytics: if analytics is enabled, we use Google Analytics to understand how visitors use the site in aggregate. Google may set cookies for this purpose.

How we use your information

• To reply to your enquiry and discuss, quote for and deliver services you request
• To keep records of our communication with you
• To protect the website against spam and misuse
• To understand and improve how the website is used

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

Sharing

We share information only with service providers that help us run the website and our business, such as hosting, email and analytics providers, and only as needed for those purposes. We may disclose information where required by law.

Third-party services

Links to WhatsApp, Google Maps, Facebook and client websites take you to services operated by other companies, which have their own privacy policies. The map on our contact page loads from Google only when you choose to show it.

Retention and security

We keep enquiry information for as long as needed to respond and to maintain business records, then delete or anonymise it. We use reasonable technical and organisational measures, including HTTPS and access-controlled administration, to protect the information we hold.

Your rights

You may ask to access, correct or delete the personal information we hold about you, or withdraw consent you have given, subject to applicable law including India's Digital Personal Data Protection Act, 2023. Contact us using the details below.

Cookies

This website does not use advertising cookies and sets no cookies for ordinary visitors. If Google Analytics is enabled, it sets cookies to distinguish visitors; you can block these through your browser settings.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

For privacy questions or requests, email info@jklinfosolutions.com or write to JKL Info Solutions, 1st Floor, South Plaza Building, Near Ashoka Hospital, South Bazar, Kannur, Kerala 670002, India.